Unable to download Trident cockpit app a third time


I’ve downloaded the cockpit app on my Sony Tablet.
I then decided to experiment with using the raspberry Pi. I installed Emteria OS and downloaded the app to the Raspberry Pi. I got a screen where I could see that I had downloaded to the Sony tablet (greyed out) and an option to download to the raspberry Pi. I downloaded but the SD card I had in the raspberry was so slow that it didn’t work.
I bought a faster SD card for the Pi and downloaded Emteria again but now I can’t download the cockpit app to the new card. Both the Sony tablet and the raspberry Pi are greyed out.

Can someone tell me how to get around this? Or can it only be fixed by openROV? If so, could you?

I’ve tried uninstalling the app from the old card but it doesn’t help.