Trident unresponsive


Hi all,
I’ve come across a problem with my Trident. Took it for a succesful dive yesterday and returned home to download the footage (after washing and rinsing of course). After downloading the footage I disconnected the tether and connected the charger. At this point the battery lights on the Trident did not turn on. I tightened the connector and still no lights. I figured I’d leave it to charge for a bit to see if it would eventually turn on but still no luck. When connecting the charger or tether the lights at the front will flash twice as usual but the battery indicator lights never turn on. The top side unit is getting power and I’m able to connect to the Wi-Fi but the app is saying no Trident detected. Any ideas on what might be the issue here? I’m a bit stumped by this.