I recently got a Trident, and am experiencing a lot of issues with videos and storage. In the past dives folder, there are no 1080p recordings listed in the Trident tab, however my available space is listed at 17.2GB out of 20.0GB. In addition, it is hit or miss whether or not the 720p pilot videos are captured, even though I have both Record Pilot Video and Record Trident HQ Video both set to on. I have plenty of space on my device. I often get 1 sec clips of videos, or nothing at all. I was able to record some 1080p videos, successfully download them off Trident to my device, but the available space on the Trident did not go down. I’m also curious why I’m not getting the pilot video saved on my device.
Have been using a Pixel 2 to control Trident, Android app version 1.5.2
Trident software version 719eb7
I’m not sure if there is a Trident Software update that might solve this. I’m finding I can’t connect the Trident to the internet at work because the internet has both a username and a password, and so I’m unable to connect to the internet at work.
Any thoughts on how to recover my lost 1080p and 720p videos? Any thoughts how to clear the Trident memory if that’s not possible? Any thoughts on connecting to a network with a username and password?