I have been experiencing multiple bugs and glitches for a while now on the Trident, especially when using a JXD controller provided by Sofar. The support is non-existent, so I would like to know is someone has the same problems/solutions.
So the main problems I face are “Trident disconnected” while navigating with the ROV. This breaks the recording, as when I go back to cockpit, the record button won’t stop the recording, and the only way I can stop it is by manually disconnecting and reconnecting the Trident. It is VERY annoying. The recording button problem also happens when I open an other app while recording or do virtually anything else on the device.
But this is not the worst, it seems that when I stop recording by disconnecting the trident, it creates a “phantom” video, which I can’t see anywhere on the APP, and it uses the space I have on the Trident while being unreadable. I can’t find this data anywhere and I don’t know how to delete it… I currently only have 4 GB I can use on the trident, even when all the videos are deleted.
So does anyone have a solution for me?