Purchase of Sea to Summit Hook Release Strap


#1

Hi All,

When I went to purchase the 10 mm x 1 m Sea to Summit Hook Release Strap I started with Amazon because I am an Amazon Prime Member.

I found this 10 mm x 1 m Sea to Summit Hook Release Strap sold by The Gear Coop and purchased it.

When the Hook Release Strap arrived it turned out to be 20 mm x 1 m and not 10 mm x 1 m. When I asked Amazon about returning the Hook Release Strap they said it was The Gear Coop problem. When I contacted The Gear Coop they said it was Amazon’s problem. So I bounced between The Gear Coop and Amazon trying to return the wrong strap until the return date of Jan 31, 2017 had passed.

Moral of this sad story is buyer beware if you plan to purchase the 10 mm x 1m Sea to Summit Hook Release Strap from The Gear Coop/Amazon.

Also, to add insult to injury The Gear Coop deleted my “Awful” rating as an Amazon seller.

Regards,
TCIII AVD